I am having a problem with AVG and I hope someone has seen this before.
1. had a corrupted update with 8.5 (first time this has happened)
2. decided to install v9
3. had a problem with v9 and Sandboxie
4. reinstalled v8.5
Now when I “Scan the Whole Computer” my total time is under 2 minutes. I have used AVG for a couple of years and know the scan time for this system is 30-33 min.
So far I have re-installed AVG 8.5 three times now. My routine is as follows:
1. uninstall the program thru Windows
2. reboot the system
3. check for folders/files left behind in explorer
4. run ccleaner
5. defrag system
6. turn off my software firewall
7. reboot the system
8. install program
The last time I reinstalled I went through the registry and got rid of any mention of AVG, but the problem is still present.
If I scan through a scheduled scan, it takes 30-33 min. Also, if I go to the eicar test page, the program promptly picks up the download.
It appears the program is working as far as detecting and the scanning works under certain conditions, but I do not trust the program now. My thinking is that if the program states that “Everything is working properly” and the scan under certain conditions is obviously not working, how do I know the program is working at 100%.
For 8.5 I have used the following installers:
Any suggestions would be greatly appreciated.