Where do i start....i've just had this 2 days and have yet to get it to work, everytime i run the scan whole computer, it freezes up when it gets to certain files.
2 examples-_defaul.pif, removed it to my recycle bin, next was Zapotec.bmp, completely removed that.
On the next scan it froze on a file which is an integral part of the os (xp).
How can they release such a buggy program, it's not surprising there tech support is overloaded.
I'm going to have to re-install my old version, and if this is not sorted soon i'll be getting in touch with my cc company for a refund.