PC Tuneup 2011 not accecpting my license number

Assistance AVG's PC Tuneup application.

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PC Tuneup 2011 not accecpting my license number

Postby volume86 » Mon Apr 18, 2011 1:41 pm

Like the title says, I brought the AVG PC Tuneup 2011 last night and have only just got round to installing it today, when it asks for my codei input it and it says "Cannot regoster the program with this license key" I am getting my key from the email they sent me with the download instructions, I tried to use their tech support but it wont accept my key there either.

Any help would be much appreciated.

Thanks
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Re: PC Tuneup 2011 not accecpting my license number

Postby sc123 » Mon Apr 18, 2011 11:38 pm

volume86 wrote:Like the title says, I brought the AVG PC Tuneup 2011 last night and have only just got round to installing it today, when it asks for my codei input it and it says "Cannot regoster the program with this license key" I am getting my key from the email they sent me with the download instructions, I tried to use their tech support but it wont accept my key there either.

Any help would be much appreciated.

Thanks


Did you copy and paste the key?
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Re: PC Tuneup 2011 not accecpting my license number

Postby volume86 » Tue Apr 19, 2011 2:06 am

I did the first time round then I typed it in and then again without the "-" and it still didnt work.
volume86
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Re: PC Tuneup 2011 not accecpting my license number

Postby sc123 » Tue Apr 19, 2011 6:57 am

volume86 wrote:I did the first time round then I typed it in and then again without the "-" and it still didnt work.


Try e-mailing support@avg.com - remember to copy and paste your key in the E-Mail and tell them what's going on.
Regards,
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